Invoices for our web-to-print service are due to be generated on the 10th of each month and January is the first time we were going to do so, but some printers got back to us with their corrections to the web-to-print billing figures, so we are held back by this.
To help us get it right, please, check if your web-to-print order count is correct and send us URLs of any orders incorrectly charged to your account.
There will be no pressure to pay by the 20th because of the delay, but we’d like to see a payment within 10 days from the invoice generation. Thank you for your patience. There will be another post when the invoices are generated.