The Help link at the top of any page is different for web-to-print user and printers/designers. We provide a generic web-to-print help site for users under your own domain name. Log out and click on Help to view.
You need to create matching entries if you provide custom web-to-print help. Read more about the new structure.
Custom Help URL problem
If you entered a base help URL with a file name the links will not work. E.g. if your base HELP URL is
See, it’s now an invalid URL?
In this case you would need to:
- Change your base Help URL to http://www.example.com/help/
- Make ordering.html the default page for that location (change it to index.html on Apache or default.html on IIS)