Favicon and order cancellations

21/07/2009

Favicon

Don’t like the cute yellow ZetaPrints logo on every page of your web-to-print portal? No more!

Go to BRANDING / Page layout and enter a URL of your own favicon.ico.

Sorry, you need some server to put it on first, but at least you have this option now.

More in web-to-print help.

Order cancellations

You may have this problem if you are selling consumer web-to-print products – a web-to-print order was placed and paid for, then canceled, re-ordered and paid again. What a mess!

Now you can go to BRANDING / Page layout and specify a URL of your cancellation and refund policy. If a user tried to cancel a paid order the system will not cancel the order, but will redirect the user to this page instead. You can go and cancel the order any time.

You need to create this policy page on your WWW website. There is also a more advanced option to handle refunds automatically, if you want. Read this web-to-print help post for more info.

Cluster reboot

We will need to re-boot the entire cluster in a few hours. A few minutes of downtime are possible.

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