An update was rolled our a few hrs ago to all web-to-print sites.
We changed the way web-to-print users register for public catalogs where registration is required.
They now see a small registration form as part of the order form where they are asked to enter their email address or log in. The ORDER button is disabled until they either register or log in.
There are a couple of known issues with the update and we’ll be working through them in the coming hours.
At the same time we launched a “garbage collector” to delete old order files. You may notice that web-to-print orders older than 3 months don’t have the files any more. You can regenerate the files, if you need to. No charges apply.
Users will see a message saying that files were archived, if the files were actually available to users. In most cases they are not.