How embarrassing. DoS followed by a really neat hack. We still don’t know what damage was caused.
Trying to bring the service online of the spare capacity.
No, it’s not a hack. It was DoS attack followed by a malfunctioned protection algorithm. A h/w problem happened at the same time.
We are off to the data center.
Time is 6am GMT. We are restoring the data. It is hard to estimate how long it will take.
The web service is back on. User files resynced across all machines. Working on bringing all our databases in sync.
There is a good saying: your backup is only as good as your last restore. Looks like ours wasn’t that good after all.
It’s looking promising. Any minute now.
The site is back online.
Orders placed within 4 hrs of the crash had to be removed from the DB.
The files are still there, so if you have them in your emails they are recoverable.
We are trying to piece together the last 4 hrs.
Mail (will not be published) (required)
© 2006-2012 ZetaPrints Ltd. All rights reserved. Powered by WordPress.