We will start switching portals from the current data center to AWS (Amazon Web Services) some time next week.
Accounts with domain names configured using a CNAME record should switch over automatically with minimal disruption.
Accounts using A-record pointing at our IP address will get an error message screen urging them that the website has moved. Please, switch your web-to-print portal to CNAME now.
We can probably help if you have problems switching to CNAME, but you may want to call technical support of the DNS host first. They are better equipped to help you.