We are back up. Most of templates work. The performance is still rock bottom. It will take a while for the system to warm up and cache all the files and needs to cache.
Still missing ALL user files. Any images uploaded from now on should work just fine. All images uploaded before the outage are still missing. We have them spread across backups and caches, but it will take time to re-index everything unless Amazon gives us the faulty drive back soon.