Happy New Year, happy outage

02/01/2012

Happy 2012, a year of Dragon. We caught it’s flaming breath early on and got a bit scorched. In other words, the system went down on 1 Jan morning and stayed down for 21 hours while everyone was happily drinking / sleeping / diving /skying, or whatever our guys were doing while the DB server was trying to restart itself.

We know that the DB server stopped working after a successful backup. Just stopped. No errors, no messages in any logs – the process got terminated. The monitoring s/w was programmed to restart the server, but MS SQL wouldn’t start.

It was started manually many hours later without a hitch. That’s as much as we know for now.

Not a good look at all to start a year like this. Please, let us know if your site was negatively affected.

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