Serious network issues

31/07/2012

We are having significant networking problems with patchy packet loss resulting in dropped connections and pages not loading fully. Our magento users are not affected as much because their users see only the magento site, but the problems communicating with ZetaPrints remain nonetheless.

We are trying to resolve the problem with Amazon Web Services at the moment. Unfortunately there is not much we can do.

There are reports of multiple orders being placed by users because they get no response to pressing the Order button. Please, let us know if you were affected and we’ll adjust the billing.

 

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