Yes, we did it again. The site was only partially functional for about 40 minutes today. There may be another scheduled outage later today, but won’t be longer than a couple of minutes.

Sorry

Application of latest Microsoft patches to our Windows 2003 Server machines went terribly wrong. We are trying to bring them back to life.

Update: all back to normal.

The overall downtime was less than 2 minutes. Some users had to try more than once to get through.

We had a 2 hour outage due to a failure of the monitoring software. A minor error escalated to a large problem. It took an hour to get noticed and another hour to fix.

Unfortunately it was peak time for some of our customers and they missed out a few orders. Our fault. Guilty as charged.