We are adding more help posts about Magento configuration for web-to-print.

Many of our web-to-print customers find Magento admin a bit too intimidating at first, so we decided to invest some time and effort into making it easier for them.

The help posts explain the basic steps to make a simple, but fully functional store for selling printing products, with or without web-to-print.

We slightly changed the way we provide support to our web-to-print and dynamic imaging customers.

1. The email address has changed from admin@zetaprints.com to support@zetaprints.com

2. All customer interactions take place via an issue tracking system. It doesn’t require any registration. All interaction takes place via email as usual.

Premium web-to-print support for Magento

Our free support for Magento web-to-print is limited to answering basic questions. Any investigative or debugging work on customer installations falls under our Premium Support Services.

We started publishing our internal manuals for building Magento-based storefronts for printers and similar types of business. The manuals are used by our staff and external contractors to standardize processes, including those for premium support. The thing is, following them is not a rocket science. One doesn’t need to be a programmer to do most of the tasks they involve:

• launching a Magento server
• configuring Magento website
• installing web-to-print
• managing orders and products
• etc

Our first manual is for setting up a Magento server. It should be easy to follow for anyone with a bit of IT knowledge.So, if you want to do it yourself – get it cracking.

With or without web-to-print, still a storefront

The manuals revolve around our web-to-print and dynamic imaging extension for Magento, but it is actually optional. Skip the web-to-print steps and you end up with a generic storefront for selling print or print-related products and services. We hope it will help businesses to upgrade their existing storefronts and move away from often overpriced and poorly performing proprietary e-commerce systems.