Users cannot complete registration if they register for your web-to-print, do not confirm their email address, you add them to a web-to-print catalog, they click on the registration email and get the 404 page.

Workaround: email admin@zetaprints.com every time you get an email about a new customer and add the customer to a password protected catalog.

Expected resolution time: 24hrs.

Some fields are too small to take a particularly lengthy user input, but users do not always notice this. One option is to set a maximum field length.
We plan to make the graphic processor return information about any truncated fields back to the user. It will only work with paragraph text frames because artistic texts do no have bounding limits.

Access URL will be automatically recognised when a printer logs in using a new access URL for the first time. The URL needs to be entered manually at present. It’s quite confusing for many printers.

Some template settings are common across all templates in a catalogue. There will be an option to set default template settings per catalogue, but they can be overridden in any template, if needed. Fields like Payment Required, Terms of Printing and “Hide” are the most likely candidates.

Templates get more and more settings that take space on the screen in Template Details and Edit Template Details forms. The forms need to be more compact, but will not be split into multiple forms at this stage.

Some image properties such as paragraph wrapping, shade and a few others are not applied to user images correctly, which causes a lot of grief with some templates.

Users should not wait for their order files to be prepared. The plan is to change the final file preparation to an asynchronous process where the user gets an instant message that the order is being processed. The order page will be refreshed every 10 seconds. The payments will still be processed and the order should be completed by the time the payment is done.

Previews should be updated one page at a time. Currently, all pages are updated at the same time.

Some printers and designers have grown their catalogues to a 3-digit numbers. The lists are getting hard to manage. The suggestion is to show only top X recently used catalogues in the menu and all of them on the home page, but in an easy-searchable form. No search function is planned at this stage. Printers and designers can use their browser to search the page.

This feature is not complete yet. Templates will have keywords that can be listed or searched. Keyword popularity will be highlighted through its font size. All keywords for templates with unconstraint access will be submitted to Technorati and other similar sites.