The only way to apply watermarks to previews to stop freeloaders nicking your designs was to have preview and printing templates. Not the easiest way of doing it, admit it.

Watermarks are “easy as” now!

The Desktop Layer of Master Page in your web-to-print template is now showing on preview images, but is excluded from the final output (PDF, JPEG, GIF, PNG, CDR). It allows you to place watermarks on every preview image and forget about using printing templates.

Pity we didn’t come up with this idea earlier.

Desktop Layer behavior

Desktop Layer of Master page:

• shows on top of all other layers on every page
• shows on previews if you check the “printer” icon ON
• never shows in the output files (CDR, PDF, JPEG, GIF, PNG)

Converting your existing templates

Having preview and printing files for a product slows down the processing 2 times or more. The user may have to wait many long seconds for the order to process. Removing the printing template will fix the problem. It may be just too much work to re-upload your all your templates, so we have a deal for you …

If all your watermarks are in the same font not used anywhere else in the template we can easily re-process your templates, move the watermark text to Desktop Layer and kill your printing templates. You can download the file afterwards, if you need it.

Let us know.

There used to be a ridiculous limit on the number of fields in a web-to-print text frame. it was a real impediment to many good web-to-print designs where shifting up and down was a requirement.

This limitation has been removed. There is still a limit, but 1024 characters should be enough for a long list of fields! Tell us if you ever need more.

Fresh from the web-to-print mill - field editing.

Before you proceed, click Home and then click REFRESH in your browser to get the latest style sheet, if you haven’t got one yet.

This change affects Printers and Designers only. The end users do not have access to the same screens.

Go to the preview page and click on the field name

The form expands and opens a sub-form as in this screen grab.

You can:

• Change the field name
• Add a hint that shows under the input control when the user clicks on it.
• Change single line text boxes into multiline and vice versa
• Force case
• Limit min/max length
• Limit user input (characters)
• Re-format phone numbers
• Provide a list of values for a drop-down

Click Close to leave the fields untouched or Save to apply changes.

The only user change is the hint showing under the input field where you provided one.

Roundtrip of name changes

Changing a name using this screen does not affect the template, yet. We may add the roundtrip change later on so that changes through this screen edit the template as well.

Missing bits

Oops … we had to roll back ALLOW, DISALLOW and PHONE NUMBER FORMATTING  due to a compatibility conflict. A fix is expected in a day or two. No good.

Cost centers are of no interest to casual customers, but regular business customers, specially corporate ones love them. Their accountants do, perhaps.

We always had an option of giving a list of cost centers per catalog, but it may be hard to maintain, so we added a new feature - free text cost centers.

Simply enter * as the only text in the cost center text box in catalog details and the user will get an additional field for entering a free text cost center in the order form.

More details here.

You might have noticed by now that the User List page has changed with an addition of a new text area for your personal message to the user.

The message comes at the top of the email followed by the link they need to click on.

The screen capture below shows an email without a message.

The personal message would appear immediately before  the text you see in this example.

User Profile page changes

Order List and Order Details now link to the User Profile page via user email or the ID for unregistered users.

You can use it to manage user details, including entering their email addresses.  It can be done only if there is no password set for the user. Once the password is set it is up to the user to make changes.

Order List Page

Orders are titled by user reference, if such exists and the product name appearing in brackets. Otherwise the product name shows as before.

it may be a good idea to send an email to your active users and tell them about this feature. Make sure you have “Hide Reference” checked off in template details. Reference text box shows by default, unless you checked it off.

Sometimes it is required to indent second and other lines to make a hanging effect like this:

Contact: phone

contact: fax

contact: email

On the other hand, you don’t want to have 3 fields for phone, fax and email - just one “contacts” field will do.

There is a simple solution to this little challenge now: insert tabs before fax and email to align them right under phone like in the example below.  User input will be adjusted to align under phone as well.

Read more in web-to-print help post.

Sorry, we had a break. All web-to-print development was stopped due to loss of direction in the team. Now we are back on track with renewed energy and clear goals. Web-to-print rocks!

User registration improved

Users registered by printers are expected to click on the link and enter their details themselves.

Printers can enter new user profiles and type in their details, including passwords. Despite that, new users were still required to click on the link to log in. It was an unnecessary step, now removed.

Transparent images

Transparent images were handled inconsistently by our web-to-print software resulting in loss of transparency in most cases. It has been fixed in the latest update. Some minor issues still remain:

• TIFF and GIF files may appear on the screen differently as thumbnails. There is a colour shift in the palette for indexed colour.
• TIFF files with ZIP compression are rejected. However, ZIP layer compression is OK.

There are many flavours of PNG, GIF and TIFF files when it comes to transparency handling. Check before using them in your image libraries and let us know if something does work as expected.

WMF files are not allowed

Sorry, not any more. There were too many security issues with them and they are not used that widely to be of a concern.

More changes to come

You will see more changes to our web-to-print user interface in the coming days. They will be deployed one by one and your feedback sought before moving further.

1. Changes to the page layout - cleaner, more space

2. Changes to uploaded files handling - cropping, rotating, resizing, deleting, etc.

3. More interactivity - scripting and asynchronous processing will be added here and there

Featured products now show at the top of the catalog (sorted alphabetically) with all the other templates following in the alphabetical order.  They have larger titles to stand out.

This featured was added on top of the existing upselling where featured templates are offered as suggestions after placing an order.

Documentation

More interactivity

We will be adding more interactive features with client side Java Script. The first lot will contain:

• Expand / collapse menu entries with one click
• Drag a small handle to resize the preview image
• Upload files one by one asynchronously (without clicking UPDATE PREVIEW)
• Crop an image where it is of different proportions
• Delete rows asynchronously (without refreshing the whole page)

Possible issues with Java Script

New interactive features will be enabled for printer accounts only as a trial. Your customers will not see it until we are 100% sure it is error-free.
Please, report any issues you may have with the new features no matter how weird or small they are. Well, not that we expect many, but it is possible and we may not know unless you tell us.

Download and analyze list of users

Lists of web-to-print users can be downloaded as an MS Excel file from Users page of a catalog or printer’s homepage. Read more in this help article.

Payment transactions

All payment notifications for your web-to-print products are now captured and displayed in order details, including declined, refunded and pending payments.

Payment process

Users are taken away from the site where they placed the order to PayPal to make a payment in the same browser window. It used to open a new window.
Users can click on RETURN TO MERCHANT link in PayPal to return at any time. However, we expect some users to feel lost because the link is not very obvious. They can still step back in the browser.
Once a payment is processed the user clicks on a highly visible RETURN TO MERCHANT button and is taken back to the order page.
It takes some time for PayPal to process the payment and send a notification to ZetaPrints and the user may return before the notification arrives. I this case they will still see PAY NOW button, which may also be a bit confusing. The order page uses a background script to check the status and remove the button as soon as the payment is confirmed.
The button will disappear as soon as a notification arrives regardless of the transaction outcome. E.g. if the transaction was declined the user cannot make another payment and have to arrange it with you directly or re-order. Most of declined transactions are fraud anyway.