Order comments

12/08/2008

Orders can have comments (notes) attached to them by anyone with access to the order.

web-to-print, feedback, comments/

All comments are stored in the database as part of the order details, so you and your customers can always come back to them. New comments are immediately emailed to the other party (printer, customer, designer).

The length of each comment is limited to 1000 characters or so. No HTML mark-up allowed.

Who gets the emails

The recipient depends on the situation: who sends the email and who the order belongs to.

  • Printer’s comment -> who placed the order
  • Customer’s comment -> the printer
  • Customer’s comment on a design from ZetaPrints design collection -> designer
  • Designer’s comment -> the printer
  • Designer’s comment on a design from ZetaPrints design collection -> who placed the order
See also: