All orders for web to print products are retained in the database for a certain period of time and then removed permanently.

Default retention policy

Orders are retained indefinitely, except for orders in DELETED web to print folder. All DELETED web to print orders older than 6 months are removed from the database by default.
You can specify a shorter period up to 1 month per web to print catalog.

Order components

Orders consist of user input, preview and output files. All these components are deleted from your DELETED folder permanently after the specified period of time. Users will not be able to re-order using those orders. User images not used in any other orders are also deleted.

Retention Pros and Cons

Retaining orders helps users to re-order any time with minimal effort, avoid re-uploading the same images and re-typing texts.

On the other hand it makes harder to find the right order and becomes a privacy concern in some cases.
Do not keep orders for longer than needed.

Orders from other folders

Orders from folders other than DELETED are retained for unspecified period of time and may get deleted after 6 months if sit unused.